My Personal Case Study: Reflecting on Working for Voluntary Service Overseas

The personal case study is what we were asked to complete for VSO to share our own experiences of the project and the placement. We spent eleven weeks in Cambodia working for Voluntary Service Overseas (part of International Citizenship Service) in teams of roughly ten UK volunteers, ten Cambodian volunteers, and two team leaders (one UK, one Cambodian), and placed in a target area of the country. Our group lived in Phnom Sampov Commune, Banan District, Battambang Province on a project which overall sought to create a youth co-operative and give this group the skills they need to become agents of their own change. I transcribed my case study from a speech I presented to fellow VSO volunteers and staff in a story sharing session at the end of our placement.

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Teaching English at Phnom Kroper Primary School

My placement with Voluntary Service Overseas did not drastically alter my personality or values, but it has given me a different perspective on some things which I hope will help me in the future. Before my placement with VSO ICS, I was more closed minded and strong-headed with my opinions, but now I feel more open and accepting of people’s values and customs, which is very important for cross-cultural working. This perhaps stems from my increased self-awareness during this trip, which has led me to understand my own strengths and weaknesses and to appreciate that, in turn, other people are only human too.

I have come to value different qualities in people. Whereas before my placement, I valued fun-loving, charismatic personality traits in people, during my time working on the project I came to appreciate people with a hard-working nature, who take initiative and are always willing to accept extra duties in order to get the job done.

I have greater knowledge about Cambodia and global issues due to our Community Action Days (where we put on events in the local area) Active Citizenship Days (where we researched topics and presented this to the team) and through independent research.

Overall I think everyone who has participated in the ICS programme has developed in either their knowledge or their own personality and/or perspective, and I think that this is where ICS’s strength lies as opposed to community or national development. Living amongst the community, sleeping in the same houses as Cambodian families, and working in a team with different backgrounds and abilities is what catalysed this change rather than the project itself. Although I may not have contributed to the community in Phnom Sampov, I feel that I am in a better position to actively help community development in the future and I hope that the next cycle of volunteers in Phnom Sampov will make a difference using the information we have left them.

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Chantel and Avex working during our last Community Action Day about health

However, I would not have got anything out of this placement without my exceptional team and team leaders. We have supported each other through difficult periods and worked together to make our time valuable here, having developed a close relationship and genuine care towards each other. We have constructively handled problems, for example investigating our project aim, and found a solution to the issues that we had with it. This has led us to change the project goal after thorough research, which was the main success of our group and will hopefully be taken on board by the next cycle of volunteers.

My key memory to demonstrate our team spirit was our first Community Action Day, an awareness-raising event about road safety. Due to a difficult relationship with the High School Director, none of the expected student participants arrived. However our team pulled through and the Khmer Volunteers went around the community in person to round up people to join. In the end we had over 60 participants, and the event was very successful due to the initiative taken by our team members.

“VSO ICS has taught me that the key to success and happiness is through my own hard work and the strength of my team.”

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